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Your Data Rights at kawat4d

We collect only the account, wallet, device, cookie, and support data needed to run your account, protect your login, and handle requests about your privacy.

Account data useCookie choicesTouch 'n Go contextMalaysia request path
kawat4d Your Data Rights at kawat4d
CONTACT PATHS

Reach Us About Privacy Quickly

Privacy requests should go to the channel where we can confirm your account safely.

Live Chat Privacy Help Use live chat for urgent privacy questions, such as a login alert, wrong account…
Email Data Requests Email is suited for access, correction, deletion, or consent withdrawal requests.
Wallet Record Queries For privacy concerns linked to Touch 'n Go, GrabPay, Boost dan FPX, share the…
PRIVACY CONTROLS

How We Keep Privacy Practical

We treat privacy as part of daily account handling, not a separate formality. Each control below shows how we limit collection, protect access, and respond when you ask for a change.

Account Data

We use registration details to create your account, confirm login ownership, and send service messages. If you ask us to correct a typo or outdated contact, we verify you first.

Cookie Settings

Cookies help remember session status, language choice, and basic security signals. You can adjust browser settings, but some account functions may need cookies to keep your login active.

Access Checks

When your account is opened from a new device or unusual location, we may record device type, IP range, and time stamp. These checks help reduce unauthorised access.

Payment Records

Touch 'n Go, GrabPay, Boost dan FPX references are kept to match deposits, withdrawals, refunds, and dispute checks. We store transaction markers, not your full payment app passwords.

Retention Periods

We keep data while your account is active, while support cases are open, or while legal and payment duties require records. After that, we delete or anonymise what is no longer needed.

Change Requests

You can ask to access, correct, or remove eligible data. Some records may remain if they are needed for fraud checks, transaction proof, or legal record duties.

Privacy Policy Questions You May Ask

These answers explain how our Privacy Policy applies when you open an account, use the wallet, change your contact details, or ask us to remove data. They are written for quick reading, but privacy requests can involve checks that depend on account status, payment history, and local law where access is permitted.

We collect the details needed to create and protect your account, such as contact data, login records, device signals, wallet references, and support messages. We do not ask for payment app passwords.

For Touch 'n Go, GrabPay, Boost dan FPX, we keep transaction references, status updates, and related account records. These help match wallet activity and settle disputes without storing full payment app credentials.

Yes. Send a privacy request through chat or email with your registered contact detail. We verify ownership first, then share the account data we can provide under applicable rules.

Yes, you can ask us to update inaccurate contact details. Because those details affect login recovery and privacy notices, we may request proof before changing them on your account.

You may request deletion of eligible data. Some records can remain where required for transaction proof, security checks, unresolved disputes, or legal duties tied to the account and wallet history.

Cookies help keep your session active, remember basic choices, and detect risky login behaviour. You can manage cookies in your browser, but some account features may not work without essential cookies.

Use live chat for urgent concerns or email for detailed privacy requests. Include your registered contact detail, request type, and any relevant Touch 'n Go, GrabPay, Boost dan FPX reference.